lululemon iOS App Checkout Redesign
Designed a better checkout experience for mobile app guests, resulting in a +4% lift in purchases per daily user and a +3% lift in revenue.
Medidata: Scaling an App by Adding a Configuration Service
Taking a white-label app through M&A activities to scale with a new configuration service to launch on the Apple App Store.
Dumpster Fire to Dream Team
Turning around a team in crisis, becoming the team everyone wanted to be on within seven months.
MasterClass: User Research for a New Product Launch
Democratizing access to genius by creating an entirely new type of online education platform.
Mindjet: Design Operations in the Innovation Space
Empowering customers to engage their communities with a crowdsourced idea and innovation management platform.
Medidata: Designing & Building a Chatbot in 28 Hours
Using design to increase protocol compliance in remote clinical trials.